Sometimes, just sometimes, I'm reassured that all humans aren't thick as the proverbial plank, by being on the receiving end of high levels of service from staff in shops and the suchlike.One such staff member is Andrew, owner of Run Ecosse, a fittness and running shop 2 minutes up the road from me here in Olde Falkirk Towne. In the past he's actually recommended to me to purchase a particular product at another shop because it's cheaper there. Now that's treating the customer like an equal, and it's also the reason that I'll always go back to his shop whenever I need something he can supply.
Unfortunately, due to something called 'karma', for every Andrew, there must also be a Stacy.
Please note the Phillips CR2032 Lithium battery in the picture above, convieniently placed near a UK pound coin for an easy size comparison.
I'll just run you through the purchase shenanigans:
Stacey stands at the cash register with a blank expression that hints at either complete apathy or complete incompetence, either or both, who knows.
Stacey - "Just the battery?"
Han Solo - "Yes thanks"
Stacey - "Would you like to take out a Homebase credit card for this purchase?"
Han - "Whit?"
Stacey - "Would you like . . . etc"
Han - "No, it's only £1.99!"
Stacey - "Ok, that'll be £1.99 please"
Money changes hands.
Stacey - "Would you like a bag for that?"
Han - Without looking up "Ha Ha!"
Looks up.
Stacey - "Would you like a bag for that?"
Han - Tries to raise a smile "No, I think I'll be able to manage it just as it is, ha ha!"
Stacey - ".........."
Fin
Clearly Stacey has a bright future in a call centre somewhere, and if Andrew carries on like that he'll go out of business!
